Hedgefund in Mayfair

Management Contract 2001–current

History

A leading global investment manager delivering exceptional results for its clients for more than 12 years. It currently manages net client assets of more than $24 billion for both high net worth individuals and institutions. Their main office is based in the West End.

Strategy

Since inception, this successful financial institution has always aimed to attract and retain the highest-calibre staff. They recognised that even the most ambitious and talented of employees need a health support system so they can perform at their optimum. With the job requiring long hours, it is hard for an employee to keep healthy and thereby productive. Also, if an employee was a member of an external health club, they could be out of contact for up to 90 minutes due to travel time as well as exercising. This could found to be extremely wasteful due to the nature of the job and market fluctuations.

Approach

One way to achieve this was the introduction of an on-site gym. This organisation also realised how important the quality of support should be. With this in mind, RCH were chosen in 2001 to implement these changes by designing, installing and managing the quality corporate health facility. With on-site gym access, employees they can exercise at a time convenient for them and the organisation whatever time of day. Unlike external gyms, they can be contacted immediately if needed. RCH offers quarterly reports and meetings to keep the organisation updated on gym adherence. The site offers:

• Health screens
• Gym Inductions
• Fitness Programming
• Personal Training
• Circuit Classes
• Indoor Cycling
• Yoga
• Pilates
• Sports massage
• Nutrition and Lifestyle Consultations

With our pro-active intranet system, we see on average 60% of all staff using the gym. The site has been so successful that the gym was fully refurbished in June 2007.

Benefits

• Improved productivity
• Staff turnover has decreased
• Reduced absenteeism
• Gym usage from all employees is consistently averaging 60%! Double the industry average.
• Healthy employee = healthy company
• Staff find it very hard to leave as a new place of work with no gym is a negative change of lifestyle
• Improved back care – occupational health costs have reduced
• Water intake has doubled – 5% dehydration = 20% decreased performance
• Coffee and tea intake has halved – these are stress-stimulants and diaretics
• Bigger and healthier choice at the café
• Improved morale
• Better performance – GLG is now the second largest hedge fund manager in Europe.

Chief Operations Officer : RCH’s philosophy and values matches our company’s very closely – their attention to detail and quality of service is second to none. Since working with them, our company has increased in size five-fold over the past seven years yet we have found that staff turnover has decreased along with  health related absences, we believe the provision of a Gym managed by RCH has been an important factor in this trend.   Further, we believe that RCH's focus on helping our staff maintain a healthy lifestyle has greatly helped with  both productivity and the retention of a happy motivated workforce   By pro-actively encouraging the use of  the corporate health and fitness facility we believe we have likely achieved an overall financial saving  and we thoroughly recommend using RCH.

Principal: Having used the services of various corporate health and fitness trainers over many years, I have found the attention and dedication RCH puts into their programs far exceeds the others.  Without relying on gimmicks, the program design leaves you feeling not thrashed but revitalized after finishing each session.  The way they incorporate the health aspects too is complementary; changes they’ve recommended to my diet have eliminated bouts of insomnia I had suffered.  Also their being on site is a real blessing giving everyone the opportunity to take a quick break if only to stretch and relieve the body of the fatigue enforced by today’s sedentary work patterns.